Privacy Policy
The processing of personal data by Kahawa & Treats abides by the norms of REGULATION (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation). All requests concerning the processing of personal data by Kahawa & Treats as a data controller are managed by our organisation and in strict respect for the right to data protection enjoyed by our customers under the EU privacy and data protection framework.
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our website or register an account, we collect the personal information you give us such as your name, address and email address. We monitor visitors on our websites and mobile apps and may use this data to improve our website performance and your experience with personalised content, promotions and campaigns, both on the website and through triggered email, SMS and direct mail (but only where you have agreed to these channels).
We collect information about your IP address which may be used to detect the organisation or ISP connecting to the site and an approximate geographic location. If you are a customer or known contact you may be identified as having visited the site by virtue of either clicking through on emails, logging in or registering to use the website.
EMAIL MARKETING: With your permission, we may send you emails about our store, new products and other updates. Permission for email marketing is granted after a customer opts in to receive these. The information kept for the purpose of email marketing includes name, last name, and email address as informed by the customer.
The information collected for the purpose of email marketing will not be used for any other purpose other than sharing the latest news about sales, new arrivals, and other information about our store/website that may be of relevance to our customers. We do not share your newsletter or email information with other parties that are not involved in facilitating the delivery of the email and newsletter itself.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Key concepts
First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (eg cookies placed by boho.co.ke).
Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.
Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
How to delete and block our cookies
You can change your cookie preferences when you visit our website by going to the Cookie Preference Centre by clicking on the Cookie button at the bottom of this policy. You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our site.
Changing your cookie settings
You can change your cookie settings by going to the Cookie Preference Centre by clicking on the Cookie button at the bottom of this policy.
Please note that internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari
Can I withdraw my consent?
If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings or clicking on the Cookie button at the bottom of this policy and change your settings.
For further information about deleting or blocking cookies, please visit: http://www.aboutcookies.org/Default.aspx?page=2.
Your consent
Strictly necessary cookies do not require your consent.
For performance, functionality, targeting and social media cookies, we request your consent before placing them on your device. You can give your consent by continuing to use our website, or by clicking on the appropriate button on the banner displayed to you, or by going to the Cookie Preference Centre. If you do not wish to give consent or wish to withdraw your consent to any performance, functionality, targeting or social media cookies at any time, you will need to delete, and block or disable cookies via your browser settings; see below for more information on how to do this or by changing your settings in the Cookie Preference Centre. Please note that disabling these cookies will affect the functionality of the website and may prevent you from being able to access certain features on the website.
What cookies do we use and why?
To find out about specific cookies we use on this site, please see below.
The cookies used on our site are categorised as follows:
- Strictly necessary
- Performance
- Functional
- Targeting
- Analytics
- Advertisement
Strictly Necessary
‘Strictly Necessary’ cookies let you move around the website and use essential features like secure areas. Without these cookies, we cannot provide the requested services.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
We use these Strictly Necessary cookies to:
- Identify you as being logged in to the website and to authenticate you.
- Make sure you connect to the right service on the website when we make any changes to the way it works
- For security purposes
If you prevent these cookies, we can’t guarantee how the website or the security on the website will perform during your visit.
Performance
‘Performance’ cookies collect information about how you use our website – e.g. which pages you visit and if you experience any errors. These cookies do not collect any information that could identify you and are only used to help us improve how our website works, understand what interests our users and measure how effective our content is.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
We use performance cookies to perform:
Web analytics: Provide anonymous statistics on how our website is used
Error management: Help us improve the website by measuring any errors that occur.
Some of our performance cookies are managed for us by third parties. However, we don’t allow the third party to use the cookies for any purpose other than those listed above.
Functional
We use functional cookies to enable us to provide you with enhanced functionality and personalisation. These cookies may be set by third party providers whose services we have added to our pages.
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
If you do not add these cookies then some of these services may not function properly.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
CONSENT & ORDER PROCESSING
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for the specific reason of the purchase of a product or service offered by Kahawa & Treats, following Art. 6(1)(b) of the GDPR. Please note that it is not possible to place an order with us if you do not disclose valid and trustworthy information about billing and shipping details.
If we ask for your personal information for a secondary reason, like Newsletter marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. Kahawa & Treats does not send unsolicited email marketing and, if you feel you are no longer interested in receiving news from us, you will be offered an easy way to unsubscribe from our mailing list at the bottom of every communication (“unsubscribe”).
Kahawa & Treats does not collect sensitive data (“special categories of personal data”) about customers and will not request you to disclose any information that is not strictly necessary for placing an order with us or improving our services through cookies.
HOW DO I WITHDRAW MY CONSENT?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@kahawaandtreats.com. For email Marketing unsubscribe links will be provided at the bottom of all emails.
ACCOUNT PAGES
Account pages are only used to manage and view your orders. To unsubscribe from the mailing list, follow the unsubscribe link at the bottom of all Marketing emails.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us on info@kahawaandtreats.com